Questions? Send us an email on or call us on +44 (0) 7724 684 790

Help Center



Where do you ship your orders from?

How long does it take to ship my order?

How long does it take to receive my order?

Does my order have a tracking number?

I forgot to order something with my 1st order. Can I order for it to be sent with the same package?

I didn’t receive my order. What now?


Which payment methods do you accept?

Are my payments safe & secure?


Can I return something?

How can I return something?

My item is defective or faulty upon arrival. What now?

Can I exchange my item?


How can I contact you?